Rental Application Screening, Background Check, Income, Credit Score Requirements and Criteria

      What we need from you:

      To submit an application to rent one of our properties please visit our website using the link below and search for the property that you are interested in and then click - "Submit an Application"

      https://touchpointpropertymanagement.com/search-rentals/

      Every occupant over 18 years of age must pay a $65 Application Fee and submit a formal application. 

      It is very typical that we receive multiple applications on the properties as soon as they go on the market and we look at completed applications first. We can not process incomplete applications.

      If we begin processing your application and run a background check then we can not refund your application fee. If we do not review your application because the property is already rented or we have too many applications already...then we will refund your application fee to your paying account which could take up to 3 business days to go through. 

      We will not begin processing your application until we have legible copies of the requested supporting documents below. Once all is collected, we can complete your application within 24-48 hours. 


      What We Need From You:

      • Make sure every occupant 18 years or older applies along with Cosigner if any
      • Government Issued Photo ID:
        • Copy of Government Issued Picture ID for all occupants and Cosigners over 18 years and older.
      • Verifiable Household Income of 3 times the monthly rent: 
        • Provide copies of the following items below:
        • If Employed:
          • Last 2 most recent pay stubs
        • If Self Employed: 
          • Last 2 most recent personal tax returns
          • Last 3 most recent personal bank statements
        • If both Employed and Self Employed
          • Provide all items above
        • Other Income: 
          • Such as Social Security, Investment Funds, Retirement Funds, Pension, or Alimony....please provide proof of such income
        • If employed for less than 3 months at the current job, there is automatic double security (2 months rent) deposit at move-in or through Obligo Subscription
        • Job relocation:
          • If you are moving to North Carolina and you are being transferred by your current employer: From your current employer, provide a job transfer letter on company letterhead, this must contain, the supervisor's name, phone number, email address, start date, payment offer amount, and authorized signature.
          • If you are relocating to North Carolina and have received a job offer: From your new employer, provide your job offer letter on company letterhead, this must contain, the supervisor's name, phone number, email address, start date, payment offer amount, and authorized signature.
      • Verify Resident History:
        • If you are currently renting or have rented in the last year, provide prior rental history information which must include the previous landlord or property manager's name, phone number, and email address.
        • If you Own or Owned your residence in the last year, provide Ownership documents which should include your property address and your name. For example: Copy of Deed, Tax Records, and or Closing Statement.
        • Proof of Military Service in last year if applicable
        • If you can not verify any of the above there is automatic double security (2 months rent) deposit at move-in or through Obligo Subscription
      • PetScreening.com Report:
        • To claim if you "do" or "do not" have pets or service animals:
          • Check the property's advertisements comments on our website to confirm the individual property pet policy
          • We use a 3rd Party Pet Screening Service. You must go to this website link below and claim your Pet Screening report for each pet or service animal that will live on premises. 
          • If you "do not" have a pet or animal, you still must go to the website below and choose "No Pets or Animals" and send us the "No Pet Affidavit" letter that they provide you.
          • Go to: https://touchpoint.petscreening.com and follow the steps to declare (No pets or animals), (Yes Household Pets), (Yes Assistance Animals).
          • This Pet Screening Report is transferable to many other Property Management Company Properties.
          • Pet screening fees (paid directly to PetScreening):
            • $20 for the first pet
            • $15 for each additional pet
            • Service/Companion animal registration is (Free with proper documentation)
            • No Pet Affidavit (Free)

      Scoring Criteria:

      TouchPoint uses an Objective Points Based Application Background Check Scoring System. Here is the scoring criteria:

      • Combined Average FICO Credit Check:
        • 651 or higher (Pass)
        • 600-650 (Conditional) 
        • 575-599 (Higher Risk) 
        • 574 and below (Automatic Denial)
      • Criminal Background Check
        • Sex Offender, 1+Felony or 5+misdemeanors in last 7 years. (Automatic Denial)
        • No Murder, Manslaughter, Assault, Robbery, Rape, Child Molestation, Kidnapping, Arson, Manufacture, Delivery, the sale of Illegal Drugs, or Possession with Intent to Deliver (Automatic Denial)
      • Evictions Check:
        • 1+ within the last 2 years or 2+in last 5 years (Automatic Denial)
      • Bankruptcy and Foreclosure:
        • 1 within the last year (Automatic Denial)
      • Accounts in Collections:
        • 6+ or $601 balance (Automatic Denial)
      • Late Payments or NSFs:
        • 3+ Late Pays/year, Unpaid Damages or Rent (Automatic Denial)
      • Landlord Disputes or Civil Judgements:
        • 4 or more in 2 years or any balance (Automatic Denial)

      Disclosure to Prospective Tenants Lease Related Fees:

      • Below is a list of our fee structure in the leasing process:
        • Application Fee: $65 per applicant over 18+ years old
        • $99 Lease Processing Fee collected upon Lease Signing
        • $100-$300 Pet Acceptance Fee depending on PetScreening Paw Score collected upon Lease Signing
        • $25-$100/Month/Per Pet depending on PetScreening Paw Score for Pet Rent/Admin Fee
        • $99 Lease Extension/Renewal Fee
        • $35/Month for Tenants Benefits Package which Includes (Renters Insurance, Online Tenant Maintenance and Payment Portal, 24/7 Emergency Maintenance Hotline, HVAC Filter Delivery, Utility Setup Concierge)
        • $25 One Time Fee at Move-In for Access to the "MyWalkThru" Smart Phone App for Tenant Self Move-In Property Condition Documenting (To help Prevent Security Deposit Disputes. See Details here https://www.mywalkthru.com/

        • Pet screening fees (paid directly to PetScreening): $20 for the first pet. $15 for each additional pet. Service/Companion animal registration is (Free with proper documentation). No Pet Affidavit (Free)

        • Lease Risk Mitigation Fee: TouchPoint uses a Points Based Application Background Check Scoring System that takes into account every aspect of the tenant's background check. We have determined by Broker's application scoring guidelines. Broker's experience has shown that tenants with scores below the optimal amount are more likely to pay late or otherwise default on their lease obligations, creating a higher workload, expenses, and more risk for Broker and Owner. Therefore, the Tenant does have to pay a nonrefundable Risk Mitigation Admin Fee in the amount of (See below) due prior to Move-In. Applicants with a score of 15-22 points: will pay an additional nonrefundable, upfront Lease Risk Mitigation Fee in the amount of $500 minimum prior to Move-In.

        • Move-Out Cleaning Agreement Fee In an effort to lessen the Resident’s workload at move-out, avoid Move-Out cleaning discrepancies, and penalties and ensure that the Premises meets TouchPoint’s standards for a new resident to move-in...Resident agrees to pay a non-refundable, administrative Move-Out Fee in the amount of up to 50% of the monthly rent prior to Move-In, in consideration of TouchPoint not requiring Resident to leave the Premises Professionally Deep Cleaned upon move out.


      Questions?

      Please feel free to reach out to us with any questions. 
      ***Email is preferred and quicker. Our email address is support@touchpointpm.com
      If you would like to schedule a 15-minute call with one of our Application Processors...please Click this convenient scheduling link.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us